AXA Partners offers a wide range of services for tourists, professionals, students and others, allowing everyone to travel without stress.
Travel assistance is a traditional corner stone of our business. AXA Partners offers a wide range of services to cater to all kinds of traveler. We also offer the opportunity to build specific assistance packages that meet your own customer's needs.
For AXA Partners, travel assistance means more than an emergency response; we provide ongoing support before, during and after travel.
Beforehand, we provide essential information that helps your customers organize their journey (administrative requirements, medical prerogatives, safety information etc.
Whenever necessary, at any time during their stay, our customers can rely on our international medical network. And if their health deteriorates, we will organise a medical repatriation operation and ensure all necessary medical follow-up and home care services.
These services combine to make sure that your customers can travel with complete peace of mind and can cope with the unexpected:
Payment of emergency medical, search and rescue costs
Interruption of stay guarantee
Personalized services to support a range of leisure activities such as diving, skiing etc.
Travelers also benefit from web tools & mobile applications to help plan their their trip and to manage the unexpected when it happens:
Information and advice before, during and after a trip, covering over 200 destinations
Your customers can access this information anywhere and at any time throughout their journey.
AXA Partners offers offers insurance and assistance contracts on three levels:
Assistance for people
Insurance for items such as luggage or for travel disruptions
The multi-risk grouping of assistance and insurance propositions.
AXA Partners's travel assistance solutions integrete directly into your platforms, allowing them to be marketed as a 'white label' platform by travel operators. This gives you:
A library of applications that can be integrated into your on-boarding process
Dedicated web services that integrate directly into your IT platforms
Integrated claims management with a single point of contact
Direct access to healthcare professionals & service providers
AXA Partners has established long-lasting partnerships with operators all over the world and in every area of the travel business.
Thanks to our deep understanding of the business, our AXA Partners teams are able to support you with services that adapt to and match your customer portfolio.
It is in this dynamic of value co-creation that the AXA Partners teams are looking for the most suitable solutions for your end users.
During a trip, no matter whether it's short or long, travelers can be faced with health problems. These can sometimes be complex to manage, especially when far from home or in a country where they perhaps don't know the language.
Our international medical network is at the heart of what we do. For 50 years, AXA Partners has been building and maintaining a network of more than 40,000 medical providers:
General practitioners & specialists
Hospitals & clinics
Medical & logistics specialists.
Audited and certified by AXA Partners, this network of dedicated travel providers is accessible 24/7, guaranteeing your clients an experience consistent with European medical care standards.