May, 3rd 2022
Trip.com and AXA Partners strengthen partnership with the launch of cancellation and medical insurance solutions in Germany, France and the UK
The strategic partnership between Trip.com and AXA Partners continues to develop in Europe. The collaboration, started 7 years ago in China focused on creating insurance products adapted to the market, was then deployed in South Korea in 2018, in Singapore in 2020 and in the United Kingdom in September 2021.
Today, AXA Partners and Trip.com announce the launch of new travel insurance products for German and French travellers.
Today, Trip.com and AXA Partners announce a significant European expansion of new travel insurance products for German and French travellers. The two new insurance solutions provide a range of benefits including medical, cancellation and baggage cover, which can be selected when booking a flight on Trip.com. The cancellation-only ‘Basic’ insurance solution has proven especially popular in mainland Europe as travellers seek reassurance when booking their next trip and includes coverage if the trips are cancelled due to Covid. Whilst the ‘Travel Plus’ medical insurance policy, that was made available to UK customers in September 2021, crucially protects customers for cancellation and medical costs if they contract COVID-19.
Trip.com is a global travel agency and part of Trip.com Group, a leading travel provider with hundreds of millions of users worldwide. Over the last two years, Trip.com has focused on expansion across Europe by developing its own technology, building out supply chains and fostering strategic partnerships.
AXA Partners, a global player in assistance services, travel insurance and credit protection provide varied products across a wide range of channels. With its extensive global network of medical providers and its medical case management expertise, AXA Partners is perfectly positioned to deliver quality care and assistance when customers need it most.
Xavier Blanchard
AXA Partners Travel Insurance CEO and Global head of Travel at AXA Partners
We are delighted to be working with Trip.com. Trip.com Group is one of the world’s largest online travel agencies, and so our partner understands the need for products to be distributed compliantly and with the customer’s best interests at heart. We, at AXA Partners, understand the need for this to be achieved in a simple, engaging and understandable way. Our combined global expertise and collaborative approach creates a perfect environment for the creation of products and services that protect and support customers at every stage of their journey.
Andy Washington
European General Manager, Trip.com Group
Trip.com is focused on building out our offering in the UK and Europe. By partnering with AXA, one of the world’s leading insurance providers, we are able to give our users the protection they need to have peace of mind when they take their next trip.
We are delighted to have worked with the AXA Partners team in such a collaborative way, designing solutions that respond to users’ needs and presenting them in a user-friendly, easy-to-book way on the Trip.com platform.
We look forward to growing our cooperation with AXA Partners, to bring Trip.com users in the UK and mainland Europe comprehensive insurance coverage.
Following the successful launch of the UK, France and Germany, AXA Partners and Trip.com are pursuing their collaboration through designing protection solutions beyond air transport, and expanding their partnership to new markets, including Italy and Spain in 2022.
Trip.com and AXA Partners strengthen partnership with the launch of cancellation and medical insurance solutions in Germany, France and the UK
Click below to download the Press Release in PDF format.